9:20 - 9:50 Opening keynote : Rethink. Reconnect. Redesign: The AI-Powered Workplace
AI is quietly becoming the engine behind smarter, faster, and more human workplaces. It’s not here to replace us — it’s here to challenge how we think, how we connect, and how we design work that truly matters. The real opportunity lies in combining experimentation with purposeful use cases to unlock value, spark innovation, and shape a workplace ready for what’s next. Expect an inspiring talk, get new perspectives and practical insights on the usage of AI in the workplace.
(Designing AI Heroes)
9:55 - 10:30 International Case Study: Empowering Swarovski Employees: Intranet and Internal Communication Strategy
Discover how the Swarovski corporate intranet, SIA, acts as an easily accessible virtual center and global hub for the company. Explore the key milestones and standout features of this integrated workplace. Understand how the new internal communication strategy tackles information overload, enhances clarity, and fosters a more connected and efficient work environment.
(Swarovski)
11:00 - 11:40 Breakout session 1
During each of the break-out sessions, you have a choice between different parallel presentations.
Case study: Rolling out an AI-powered knowledge management and intranet platform at EcoVadis
This session explores the rollout of a new AI-powered knowledge management and intranet platform at EcoVadis. Ainsleigh will share how her team approached the launch campaign, what it took to drive adoption across a fast-growing global organisation, and why strong knowledge management is essential to effective internal communication. Expect an interactive session with practical insights on navigating the messy middle between tech, change, and comms.
Internal Communication Senior Manager at EcoVadis
11:45 - 12:25 Breakout session 2
During each of the break-out sessions, you have a choice between different parallel presentations.
Case study: the Client Service Playbook at Forvis Mazars
The Client Service Playbook is not your ordinary employee handbook: it's a description of Forvis Mazars' client service principles and the behaviours that drive exceptional experiences. It’s a handbook for all employees, whether their clients are internal stakeholders or external organisations. It was created as an initiative from the Robert Mazars Institue, an 'internal think tank' that promotes and disseminates internal culture, develops talent through continuous learning, and advances their research and development.
Group Head of Corporate and Internal Communications at Forvis Mazars
13:30 - 14:20 Choice between two workshops
In these interactive, 50-minutes workshops, you will take a deeper dive into the topic of your choice. Expect a mixture of tips and best practices presented by the workshop moderator, combined with audience interaction.
Create your own AI team and start to delegate your work
AI doesn’t have to be a black box. What if you could build your own dream team of smart digital assistants? In this energetic session, Elke Spinnewyn shows how to go far beyond basic prompting in ChatGPT. You’ll learn how to create your own AI team using custom GPTs that actually lighten your workload. Less tool-hopping, more getting things done. Expect concrete examples, real time savings, and plenty of inspiration to get started yourself.
IT Consultant & AI trainer at Spinwise
From channel sprawl to clarity: getting the relevant content to the appropriate audiences
Getting the relevant content to the various audiences within your organisation: this has always been a key challenge for content owners in the digital workplace. But the choice of ‘where’ to put content and comms has become overwhelming. From traditional intranets to employee apps, social networks or specific line-of-business tools: so many systems and platforms that can hold content, so how to decide?
Recently, Wedge has worked with several customers building their SharePoint intranets and helping them with their communication and digital challenges, including content delivery. He is ideally placed to deliver a very practical and interactive session about the different roles of the various communication channels, and how to optimise their usage.
Intranet Consultant at ClearBox Consulting
14:25 - 15:00 Breakout session 4
During each of the break-out sessions, you have a choice between different parallel presentations.
Case study: How the intranet supports the internal communication and employee engagement campaigns at Subsea7
Details to be announced by the speaker.
Group Internal Communications Manager at Subsea7