Digital Workplace Conference Brussels · Modern Work in the Age of AI · Internal Communications · Intranet

September 22, 2026 · Brussels · Belgium

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Digital Workplace Conference Brussels

Modern Work in the Age of AI-Agents, Internal Communications, Intranets, Employee Experience and Hybrid Work Culture in Practice

Join us on September 22, 2026, for the 9th edition of our one-day Digital Workplace and Internal Communications Conference in Brussels, Belgium.

Expect a day packed with sharp keynotes, hands-on sessions, and real-world conversations on responsible and practical AI, modern work, internal communications, digital workplace strategy, employee experience, corporate culture, and digital leadership. 

The Brussels Digital Workplace Conference brings together Communication, IT, and HR leaders to explore how modern intranets, collaboration platforms together with generative AI are reshaping the way we work: securely, human-centered, and at scale. We can’t wait to welcome you in Brussels!

Digital Workplace Brussels · SPEAKERS 2026

Speakers

Alex Ernon, National Bank of Belgium
Alex Ernon
National Bank of Belgium (Belgium)

Digital Workplace Success Manager

Alfiya Karimova, SMT Africa
Alfiya Karimova
SMT Africa (Belgium)

Marketing & Communication Manager

Christiaan Lustig,
Christiaan Lustig
(Netherlands)

Book author and digital employee experience expert

Dominik Schneider, Advatera
Dominik Schneider
Advatera (Germany)

Business Event Organizer & Moderator

Erik Hartman, Advatera
Erik Hartman
Advatera (Netherlands)

Moderator

The atmosphere is always great. It’s an event I always look forward to and as a moderator a learn a LOT from the people who join the event. Helping people to speak out and connect is very rewarding as a moderator.

Fabiola Martínez, Trias
Fabiola Martínez
Trias (Belgium)

Team Lead for External and Internal Communications

Guy Van Leemput,
Guy Van Leemput
(Belgium)

Guy Van Leemput is an expert in digital workplaces and intranet solutions, leading the ValueIntranet Community of Practice in Belgium and advising organizations on effective communication and technology strategies.

Jacqueline Vo, LGT Private Banking
Jacqueline Vo
LGT Private Banking (Switzerland)

GenAI Digital Workplace Engineer

Jelle Kouwenhoven, Alliander
Jelle Kouwenhoven
Alliander (Netherlands)

IT Consultant Alliander Intranet

Jelle Kouwenhoven is an Intranet Consultant at Alliander, focused on improving digital workplace and employee experience through data-driven intranet solutions.
He combines user feedback, analytics, and agile methodologies to continuously optimize internal communication platforms for over 9,000 employees.
With a background in project management and organizational psychology, he specializes in creating user-centric, high-performing intranet ecosystems.

Marie Gonzalez, Advatera
Marie Gonzalez
Advatera (Austria)

Moderator

From the organisation to the speaker inputs and get together times, the conference is a very rich learning space. The following quote catches her attention: “Live as if you were to die tomorrow. Learn as if you were to live forever.” - Mahatma Gandhi

Michael Wegscheider, Allianz
Michael Wegscheider
Allianz (Germany)

Global Portal Manager Allianz Connect

Rebecca Struijs,
Rebecca Struijs
(Netherlands)

Moderator

Sonia Belhadj, SSP France Belgique et Luxembourg
Sonia Belhadj
SSP France Belgique et Luxembourg (France)

Head of Internal Communication & Engagement

Volker Grünauer, Advatera
Volker Grünauer
Advatera (Austria)

Moderator

Volker Grünauer is a European conference chair, speaker, and founder of Advatera. He helps communications, digital, and marketing teams understand and apply AI in a practical and responsible way. As a lecturer and workshop facilitator, he combines strategic thinking with hands-on experience in digital workplace, intranet, and transformation topics.

Agenda Digital Workplace Brussels 2026

Track A
Main Room: Shaping the Future of Work
Guy Van Leemput,
Volker Grünauer, Advatera
Track B
AI for Internal Comms & Digital Workplaces
Volker Grünauer, Advatera
Track C
Digital Workplace & Internal Comms Case Studies
Guy Van Leemput,
Networking
Tuesday, Sep 22
8:30 am – 9:00 am CEST

Good Morning & Check-In

Participants are welcome in the central area of the conference venue for coffee or tea.

Marie Gonzalez, Advatera
Dominik Schneider, Advatera
Foyer
Tuesday, Sep 22
8:45 am – 9:30 am CEST

Roundtable Discussions

Start the day with interactive, expert-moderated roundtable discussions designed to kick off DW Brussels with practical exchange and shared perspectives on the biggest opportunities and challenges in internal communication, digital workplaces and AI-enabled work. These small-group roundtables are a chance to dive into real-world experiences, benchmark with peers, and shape the conversations that matter most.

Adoption Is the Strategy, why launches alone don’t matter and what actually drives long-term digital workplace usage and behavioural change
Digital Workplace ROI: Proving Business Impact
Governance & Trust for AI Agents
AI Agents in Internal Communications
One Narrative, Many Markets: How Global Teams Align Communication Without Sounding Centralized

Search, Findability & Knowledge Chaos in the AI Age
Internal Comms in a Multi-Channel Reality
Employee Listening Beyond Surveys

IC & HR & IT: Who Owns What in the Digital Workplace?

Jacqueline Vo, LGT Private Banking
Volker Grünauer, Advatera
Rebecca Struijs
Guy Van Leemput
Fabiola Martínez, Trias
Sonia Belhadj, SSP France Belgique Luxembourg
Room Theater
Tuesday, Sep 22
9:30 am – 10:00 am CEST

KEYNOTE: From Tools to Teammates? Reality vs. Hype - AI Agents in the Digital Workplace

Room Theater
Tuesday, Sep 22
10:00 am – 10:30 am CEST

Beyond Tools: Driving Sustainable AI Adoption Across the Enterprise

Jacqueline Vo, LGT Private Banking
Foyer
Tuesday, Sep 22
10:30 am – 11:00 am CEST

Coffee, Tea & Networking

Grab a coffee and Belgian treats — and spark new ideas with fellow attendees, experts and partners.

Room The Balcony
Tuesday, Sep 22
11:00 am – 11:40 am CEST

Copilot and AI Adoption: Strategy, Rollout and Lessons Learned

The National Bank of Belgium positions Microsoft 365 Copilot as a key AI tool within its Digital Workplace, aligned with a secure, seamless, and continuously improving Digital Employee Experience (DEX) strategy. This session covers the shift from a 3-month proof of concept to a scalable approach combining governance, adoption, and evidence-based decision-making, including measurable value, key challenges around success, licensing and security, and the role of feedback loops and metrics in improving work outcomes.

Alex Ernon, National Bank of Belgium
Room The Launchpad
Tuesday, Sep 22
11:00 am – 11:40 am CEST

One Intranet, 18+ Countries: Turning Cultural, Linguistic and Gender Diversity into Belonging and Business Alignment

How do you create shared values across 18 countries, 50 nationalities and more than 1,000 languages and dialects? This session looks at how internal communication can foster alignment, engagement and inclusion in a highly diverse, traditionally male-dominated sector.

Alfiya Karimova, SMT Africa
Room The Balcony
Tuesday, Sep 22
11:45 am – 12:25 pm CEST

Rolling Out a New HR Tool: Bringing a Modern Communication Approach regarding a Technical Subject

Sonia Belhadj, SSP France Belgique Luxembourg
Room The Launchpad
Tuesday, Sep 22
11:45 am – 12:25 pm CEST

Allianz Connect: Building a Modern Intranet for a Global Workforce

How do you create an intranet that truly connects a global organization, supports daily work, and strengthens company culture at the same time? In this session, Michael Wegscheider will share insights from Allianz’s journey with Allianz Connect, the company’s intranet designed to serve as a central digital workplace for employees across markets, functions, and regions.

By incorporating tools such as Engage and Copilot, Allianz Connect goes beyond the traditional intranet model and evolves into a modern employee experience platform that supports communication, knowledge sharing, and AI-powered assistance in everyday work.

Michael Wegscheider, Allianz
Foyer Networking
Tuesday, Sep 22
12:30 pm – 1:30 pm CEST

Lunch & Learn: Ideas You Can Use Tomorrow

Take a break, grab lunch and explore practical approaches to digital workplace and internal communication challenges. Expect concrete examples, honest lessons learned and space for exchange.

Room Theater
Tuesday, Sep 22
1:30 pm – 1:45 pm CEST

Afternoon Opening Thoughts: Leadership in the AI Age

Volker Grünauer, Advatera
Guy Van Leemput
Room Theater
Tuesday, Sep 22
1:45 pm – 2:25 pm CEST

Panel Discussion: Responsibility, Impact, and the Road Ahead

This panel explores how responsibility and impact are being reshaped in the age of AI. As intelligent systems increasingly influence decisions, narratives, and trust, we discuss what accountable leadership looks like today — and what the road ahead demands from organizations.

Room The Balcony
Tuesday, Sep 22
2:30 pm – 3:15 pm CEST

Measuring the Impact of AI in Internal Comms

Room The Launchpad
Tuesday, Sep 22
2:30 pm – 3:15 pm CEST

Proving the Value of the Digital Workplace

Our digital workplace increasingly feels like an all-you-can-eat buffet restaurant: we have dozens of different applications and hundreds of messages a day, and by the end of the workday our colleagues are completely stuffed.

Employees switch between tools up to 1,200 times a day, and now spend more time on “work about work” than on their actual tasks.

In this session, Christiaan W. Lustig addresses information overload and the steady growth of the digital landscape. He will walk you through various suitable (and less suitable) solutions to these challenges.

In doing so, he draws on his experience with dozens of healthcare, education, and nonprofit organizations, and on his knowledge and experience in the field of digital employee experience (DEX).

In this session you will learn:

How to critically assess the overabundance of applications and information in your digital workplace.
What price your colleagues pay for this information overload and app bloat.
How the principles of digital employee experience help to curb these developments.

Christiaan W. Lustig has been active in the field of internal digital communication, collaboration, and service for more than 15 years. He regularly publishes and speaks about intranet, the digital workplace, and digital employee experience on national and international stages. He is co-author of the world’s first book on DEX.

Christiaan Lustig
Foyer Networking
Tuesday, Sep 22
3:15 pm – 3:45 pm CEST

Coffee, Tea & Networking

Grab a coffee and Belgian treats — and spark new ideas with fellow attendees, experts and partners.

Room The Balcony
Tuesday, Sep 22
3:45 pm – 4:25 pm CEST

AI Governance

Room The Launchpad
Tuesday, Sep 22
3:45 pm – 4:25 pm CEST

Alliander: Combining data and user feedback to create a more personalized intranet

Jelle Kouwenhoven shows how combining data and real user feedback leads to a more personalized and continuously evolved experience. You will leave with practical ideas for turning insights into concrete improvements for your digital workplace.

Jelle Kouwenhoven, Alliander
Room Theater Townhall
Tuesday, Sep 22
4:30 pm – 5:00 pm CEST

Townhall – Conference Wrap-Up

Join Erik Hartman for our famous townhall session — a dynamic and entertaining recap of Digital Workplace Brussels Conference. With sharp insights, humour and audience interaction, Erik brings together the key themes, surprises and standout moments of the conference in one engaging closing session.

Erik Hartman, Advatera
Foyer Networking
Tuesday, Sep 22
5:00 pm – 7:00 pm CEST

Networking Aperitif

Wrap up the day with relaxed networking and drinks. Continue the conversations from the conference, connect with peers, speakers and partners, and exchange ideas in an informal setting.

Agenda and locations subject to changes

Join us...

Only 164 tickets left!

Register below for the Brussels Digital Workplace Conference, September 22, 2026. The conference is held at SPARKS, right in the heart of Brussels.

Included in the ticket is a full day of workshops and sessions as well as catering and the get-together after the conference.

Address of conference venue

SPARKS
Rue Ravenstein 60
1000 Brussels
Belgium

Hotel suggestion

Motel One Brussels

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